Shipping policy

CyberNestX

Effective Date: 8.9.2025

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Delivery Times

  • We offer standard and expedited shipping options at checkout.

  • Delivery times vary based on the shipping method selected and your location.

  • Estimated delivery dates are provided by the carrier and are not guaranteed.

Shipping Rates

  • Shipping rates are calculated at checkout based on weight, dimensions, and destination.

  • Free shipping promotions apply only when stated and may have location or order value restrictions.

Order Tracking

  • Once your order ships, you will receive a tracking number via email.

  • Please allow up to 24 hours for tracking information to update.

Risk of Loss & Damage

  • All items are inspected and packaged securely before shipping.

  • Risk of loss passes to you once the order is handed to the shipping carrier.

  • If your package arrives damaged, contact the carrier immediately and file a claim. We will assist where possible, but we are not responsible for damage caused during transit.

Incorrect or Incomplete Addresses

  • Please double-check your shipping address at checkout.

  • We are not responsible for delays or losses caused by incorrect or incomplete addresses provided by the customer.

International Shipping (if applicable)

  • International orders may be subject to customs fees, duties, and taxes, which are the responsibility of the buyer.

  • Customs processing may delay delivery.

Lost or Stolen Packages

  • We are not responsible for lost or stolen packages once the tracking shows “delivered.”

  • If your package is missing, contact the carrier to open an investigation.